Internet Service Providers in Canada

According to conducted research by CIRA 2022 Factbook, Canadians are among the top Internet users in the world. Although ranking almost last in the G7 nations, Canadians users are more dependent on high levels of internet usage. Internet service providers (ISP) have taken advantage of the market and come up with packages suitable for most residents. However, nowadays the residential Internet packages cost more, mainly because most locals have abandoned cable TV.

Satisfaction levels with home internet speeds in 2021

Satisfaction with home internet speed are relatively stable from 2014 to 2020 (Canada)
2014-2021

ICT Development Index

As a user, you should not shy away from asking questions about their packages. Some service providers have extra hidden charges that vary from time to time and you may end up paying more than required.  It’s important to do your research and only opt for a service that will cater to your needs.

International Telecommunications Union’s ICT Development Index 

The best Internet service providers in Canada

We looked into all the local companies and checked as many user ratings and reviews as possible to compile the list of the best Canadian Internet service providers sorted by maximum speed:

  • Novus Entertainment – up to 2.5 Gbps
  • Bell – up to 1.5 Gbps
  • Clearwest Solutions – up to 1.5 Gbps
  • Carry – up to 1 Gbps
  • Montreal-DSL – up to 500 Mbps
  • GTA Telecom – up to 300 Mbps
  • Start.ca – up to 300 Mbps
  • EBOX – up to 120 Mbps
  • TekSavvy – up to 100 Mbps
  • Acanac – up to 75 Mbps

When choosing an Internet service provider in Canada you should consider:

1) Cost

In order for the ISP Canada to make sense, it needs to strike a balance between price and speed. You will need to choose a package with appropriate Internet speed depending on your household Internet usage. First, figure out which package is suitable for you and settle for that. There is no need to pay for more than you can use. Most ISPs will gladly upgrade your package if your circumstances change in the future.

2) Location

You should check which Canadian ISPs thrive in your local area. Always explore your options to choose the best one available.

3) Download and uploads speeds

The interaction between your device and the Internet is highly determined by how fast the network is. Depending on the package you paid for you will either have a pleasant experience with a fast internet connection or a slow one that will test your patience.

If all you need is some light browsing like social media and reading emails, then you don’t have to pay for bigger packages. However, if you’re streaming movies and music, you’ll need a connection with speeds more than 10 Mbps.

Fixed speeds | Canada
Speedtest 2021 Report

Also, you need to consider how many people will be using the Internet at the same time. For instance, if you get the 10 Mbps package and will have six people on their smartphones, tablets, and computers at the same time all of them will experience slow website loading speeds and buffering during video streaming. So, it is essential to determine what Internet speed you need for your particular household.

4) Data caps

Some Canadian Internet service providers use data caps to limit your internet usage in a given month. For instance, you’re never at home during the day and only use the internet for two to three hours in the evening. You only check your social media platforms, stream a movie on Netflix and maybe Skype with your parents.

It’s highly unlikely that you would exceed a 200GB data cap. You can opt for trial packages before committing, then upgrade when you are sure the packages suit your needs. Of course, it is always best to pick an ISP providers Canada that offers unlimited data if it doesn’t come at a higher cost.

5) Look for promotions

A lot of people often choose to combine their internet and television into a single bundle package. This way, they can get both sets of services from one provider at an affordable price, which is often lower than if they sign up for each service individually. If you’re interested in combining your TV and internet services, it might be helpful that many providers offer potential discounts or promotions on these bundle packages for their new customers.

The Internet router indicators

6) Compare Internet connections

Comparing internet providers is one of the most important tools you can have. Whether you want fibre internet, cable internet, or a DSL, there are many choices available. However, there can be a huge gap in performance between the large providers even though they may offer the same service.

A cable connection does not deliver the same speed and performance as DSL or fibre. Many providers use multiple connections yet choose to advertise only one of these. These connections can vary by location and by service provider, so be sure to research all options before choosing a provider.

Here are useful questions you should ask an Internet service provider before you buy

Question marks
  • Is there any extra cost for equipment?
  • How fast are your upload and download speeds?
  • What WiFi speed can I expect from the router you are providing?
  • Do you have any extra charges written into the contract?
  • How reliable is your service during bad weather?
  • Is the technical support team available 24/7, all year round?

In conclusion, do research on Canadian ISPs around your area to see exactly what they offer. Don’t trust everything you hear for sales representatives. Don’t be enticed into signing up for more than you need. Always shop around to find the best deal.

The Best Internet Service Providers in Vancouver by User Rating

canada internet providers rating
  • Montreal-DSL – 4.3/5
  • Novus Entertainment – 4.0/5
  • Carry Telecom – 4.0/5
  • Start.ca – 3.8/5
  • GTA Telecom – 3.7/5
  • Clearwest Solutions – 3.0/5
  • Xfinity – 3.0/5
  • CenturyLink – 3.0/
  • Wave Broadband – 2.5/5
  • EBOX – 2.5/5
  • TekSavvy – 2.0/5
  • Acanac – 1.5/5
  • Bell – 1.0/5